空乘英语

篇一：空乘常用英语

空乘常用英语：

乘客与飞机工作人员

international passenger 国际旅客

domestic passenger 国内旅客

connecting passenger 转机旅客

transit passenger 过境旅客

stand-by 候补旅客

no-show 误机者

unaccompanied passenger 无人陪伴儿童

handicapped passenger 残疾旅客

departing passenger 出港旅客

arriving passenger 进港旅客

flight crew 机组人员

captain 机长

pilot 飞行员

copilot 副驾驶员

flight engineer 飞行机械师

stewardesscabin attendantair hostess 女乘务员空中小姐

steward 男乘务员

purserchief attendant 乘务长

chief purser 主任乘务长

air crew 空勤人员

ground crew 地勤人员

ground service staff 地面服务人员

navigtor 领航员

Main Facilities in the Airport

机场主要设备

aerodromeairport 飞机场

alternate airfield 备用机场

control tower 管制塔台

hangar 机库

fuel farm 油库

emergency service 急救站

localizer 航向信标台定位信标

weather office 气象站

runway 跑道

taxiway 滑行道

parking bay 停车位置

maintenance area 维修区

terminal departure building 机场大厦候机楼

international departure building 国际航班出港大厦

seeing-off deck 送客台

domestic departure lobby 国内线出港候机厅

coffee shop 咖啡室

special waiting room 特别休息室

quarantine 检疫

Customs 海关

emigration control 出境检查

snack bar 快餐部

automatic door 自动出入门

arrival lounge 到达大厅

departure lounge 离港大厅

transit lounge 过站大厅

telephonetelegramfax room 电话电报传真间

stand-by ticket counter 补票处

flight inＦＯＲＭation board 航班显示板

check-in counter 办理登机手续柜台

transfer correspondence 中转柜台

carousel 旋转行李传送带

public address 广播室

dispatch office 签派室

police office 机场公安局（警察局）

boby temperature scanner 体温检测仪

medical centre 医疗中心

escalator 自动扶梯

elevator （升降式）电梯

movingautomatic walkway 自动步道

air bridge 登机廊桥

airport fire service 机场消防队

catering department 配餐供应部门

duty-free shop 免税商店

airtelairport hotel 机场宾馆

VIP room 贵宾室

main lobby 主厅

freight buildingcargo centre 货运大厦货运中心

security centre 保安中心

imports shop 进口商品店

entrance 入口

passenger route 旅客通道

boarding gate No.18 第18号登机桥

bosrding gate besides No.16 第16号以外登机桥

inＦＯＲＭation counteroffice 问询处

lavatory 卫生间

international arrival building 国际航班到达大厦

taxi stand 出租汽车站

demestic connection counter 国内线联运柜台

exit 出口

hotel and limousine service 旅馆及机场交通服务处

limousine stand 机场交通车站

waiting room 休息室

exchange and tax payment 兑换及付税

Customs personnel 海关人员

Customs inspection counter 海关检查柜台

baggage claim area 行李认领区

immigration control 入境检查

plant quarantine 植物检疫

animal quarantine 动物检疫

connection counter 联运柜台

arrival lobby 入境旅客休息室

security check station 安全检查站

A passenger doesn“t take the seat assigned him.）

SExcuse me，sir.May I see your boarding pass

P1According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I“ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be possible for me to sit here

SI appreciate your problem.But you should be seated in the assigned seat，in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your assigned seat for the time beingAfter it takes off，you may return to this seat.

p1OK，I see.

...

p2Excuse me，Miss.Do you mind if I ask you a question

SGo ahead.

P2The man over there is a friend of mine.I wonder if I could sit next to him.

SWell.Let me try to talk with the girl beside him to change the seat with you.Follow me ，please. May I trouble you，MissThe man over there woule like to sit together with the passenger here.Would you be kind enough to chenge to another seat

P3OK，no problem.

SThank you，Miss.

p2Thanks a lot.

SYou“re welcome.

1、Would you like to read these news papers or magazines

您想看这些报纸或杂志吗

2、Would you like anything to drink first

您想先喝点什么

3、Here is today““s menu．what would you like to have

这是今天的菜单，你想吃些什么

4、Thank you for waiting sir．Here you are．Anything more

谢谢，让您久等了。这是您的饭和咖啡，还要点什么

5、How about the sweet

甜食要不要

6、May I clear up your table now

现在可以收拾您的桌子吗

7、Are you going to study there or just for sight seeing

你是去学习还是只去旅游

8、The flight has been delayed because of bad weather．

由于天气恶劣，航班已经延误。

9、We can““t take off because the airport is closed due to poor visibility.

由于低能见度，机场关闭，我们不能起飞。

10、Our plane is bumping hard．please keep your seat belt fastened。

我们的飞机颠簸得厉害，请系好安全带。

Before Take-Off

起飞前

1. Morning， madam（Sir）. Welcome board!

早上好，女士（先生）。欢迎登机！

2. May I introduce myself， I““m ___， the chief purser of

this flight.

请允许自我介绍。我叫___，本次航班的乘主任务长。

3. Morning， sir. Welcome aboard. Business class or economy

早上好，先生。欢迎登机。坐公务还是经济舱？

4. Follow me， please. Your seat is in the middle of the cabin.

请跟我来，您的座位在客舱中部。

5. An aisle seat on the left side ------ Here you are， sir.

是左边靠走廊座位------这是您的座位。

6. I’m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle. 恐怕您坐错位子了，20C正好在那边走廊的后二排。

7. Excuse me for a second， I’ll check.

请稍等一下，我查查看。

8. The plane is about to take off. Please don““t walk about in the cabin.

飞机马上要起飞了，请不要在客舱内走动。

9. You know the weather in Hongkong is not so good. It has been delayed.

你知道香港的天气不太好，飞机延误了。

10. Air China Flight CA937 leaves at 0730 in the morning.

中国国际航空公司CA937航班，上午7：30起飞。

11. Flight No. 926， leaving Tokyo at 1740， flies nonstop back to Beijing.

CA926航班17：40离开东京直飞回北京。

12. You’re flying economy class. Is that right

您是坐经济舱，对吗？

Emergency Situation

紧急情况

1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden breakdown of an engine. （本人希望这句话永远不要从CC口里说出来）

马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。

2. Don““t panic!

不要惊慌。

3. Our captain has confidence to land safely. All the crew members of this flight are well trained for this kind of situation. So please obey instructions from us.

我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。

4. Take out the life vest under your seat and put it on!

从座椅下拿出救生衣，穿上它！

5. Don““t inflate the life vest in the cabin and as soon as you leave the aircraft， inflate it by pulling down the red tab.

请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。

6. Put the mask over your face!

戴上氧气面罩！

7. Bend your head between your knees!

把你的头弯下来放在两膝之间！

8. Bend down and grab your ankles.

弯下身来，抓住脚踝。

9. Get the extinguisher.

拿灭火器来！

10. Open seat belts. Leave everything behind and come this way!

解开安全带，别拿行李，朝这边走！

11. This plane has eight emergency exits. Please locate the exit nearest to you.

本架飞机有八个安全门，请找到离你最近的那个门。

12. Jump and slide down!

跳滑下来

篇二：空乘英语面试十六个经典问题的回答

空乘英语面试十六个经典问题的回答

2014-08-14 空姐培训

Here are good answers to some of the tougher questions asked in job

interviews. If you can smoothly supply answers like these during the interview, you are bound to make a good impression.

1. What is important to you in a job?

Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a contribution.

2. Why do you want to work for this organization?

Cite its reputation, the opportunities it offers, and the working conditions. Stress that you want to work for this organization, not just any organization.

3. Why should we employ you?

Point to your academic preparation, job skills, and enthusiasm about working for the firm. Mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly. If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.

4. If we hire you, how long will you stay with us?

Answer by saying along these lines: "As long as my position here allows me to learn and to advance at a pace with my abilities."

5. Can we offer you a career path?

Reply: "I believe you could, once I know the normal progression within the organization. Can you tell me about it?" The answer may be revealing.

6. What are your greatest strengths?

Give a response like one of the following: "I can see what needs to be done and do it", "I'm wiling to make decisions", "I work well with others," "I can organize my time efficiently."

7. What are you greatest weakness?

Identify one or two, such as the following:" I tend to drive myself toohard", " I expect others to perform beyond their capacities", " I like to see a job done quickly, and I'm critical if it isn't." Note these weaknesses could also be regarded as desirable qualities. The trick with this question is to describe a weakness so that it could also be considered a virtue.

8. What didn't you like about previous jobs you've held?

Discuss the things you didn't like, but avoid making slighting reference to any of your former employers.

9. How do you spend your leisure time?

Mention a cross section of interests-active and quiet, social and solitary -- rather just one.

10. Are there any weaknesses in your education or experience?

Take stock of your weaknesses before the interview. Practice discussing them in a positive light. You'll find that they are minor when discussed along with all the positive things you have to offer.

11. Where do you want to be five years from now?

Saying that you'd like to be president is uealistic, yet few employers want people who are content to sit still. You might say, "in five years, I'd like to have my boss's job. " If you can't qualify for your boss's job by then, you may not be the fright candidate.

12. What are your salary expectations?

If you are asked this at the outset, it's best to say, "Why don't we discuss salary after you decide whether I'm right for the job? "But if the interviewer asks this after showing real interest in you, speak up. She or he will probably try to meet your price. If you need a clue about what to ask for, say, " Can you discuss your salary range with me?"

13. What would you do if....?

This question is designed to test your reposes. For example: "What would you do if your computer broke down during an audit?" Your answer there isn't nearly so important as your approach to the problem. And a calm approach is best. Start by saying, "One thing I might do is ..." Then give several alternative choices.

14. What type of position are you interested in?

Job titles and responsibilities vary from firm to firm . So state your skills instead, such as "I'm good at figure work," and the positions that require these skills , such as "accounts payable."

15. Tell me something about yourself.

Say you'll be happy to talk about yourself, and ask what the interviewer wants to know. If this point is clarified, respond. If not, tell why you feel your skills will contribute to the job and the organization. This question gives you a great opportunity to sell yourself.

16. Do you have any questions about the organization or the job?

Employers like a candidate who is interested in the organization. so this is a perfect time to convey your interest and enthusiasm.

篇三：空乘常用英语

空乘常用英语

? 相关词汇

乘客与飞机工作人员

international passenger 国际旅客 domestic passenger 国内旅客 connecting passenger 转机旅客 transit passenger 过境旅客 stand-by 候补旅客no-show 误机者

unaccompanied passenger 无人陪伴儿童 handicapped passenger 残疾旅客

departing passenger 出港旅客arriving passenger 进港旅客 flight crew 机组人员 captain 机长 pilot 飞行员 copilot 副驾驶员

steward 男乘务员purser/chief attendant 乘务长 chief purser 主任乘务长air crew 空勤人员

ground crew 地勤人员 ground service staff 地面服务人员 navigtor 领航员 flight engineer 飞行机械师 stewardess/cabin attendant/air hostess 女乘务员/空中小姐

机场主要设备

aerodrome/airport 飞机场 alternate airfield 备用机场 control tower 管制塔台 hangar 机库

fuel farm 油库 emergency service 急救站

localizer 航向信标台/定位信标 weather office 气象站

runway 跑道 taxiway 滑行道

parking bay 停车位置maintenance area 维修区

seeing-off deck 送客台 domestic departure lobby 国内线出港候机厅

coffee shop 咖啡室

quarantine 检疫

emigration control 出境检查

automatic door 自动出入门

departure lounge 离港大厅

flight information board 航班显示板

transfer correspondence 中转柜台

public address 广播室

police office 机场公安局（警察局）

medical centre 医疗中心

elevator （升降式）电梯

air bridge 登机廊桥

catering department 配餐供应部门

airtel/airport hotel 机场宾馆

main lobby 主厅

imports shop 进口商品店

entrance 入口 special waiting room 特别休息室Customs 海关snack bar 快餐部 arrival lounge 到达大厅 transit lounge 过站大厅 check-in counter 办理登机手续柜台 carousel 旋转行李传送带 dispatch office 签派室 boby temperature scanner 体温检测仪escalator 自动扶梯 moving/automatic walkway 自动步道airport fire service 机场消防队duty-free shop 免税商店VIP room 贵宾室 security centre 保安中心waiting room 休息室 passenger route 旅客通道

taxi stand 出租汽车站 lavatory 卫生间

exit 出口immigration control 入境检查

plant quarantine 植物检疫 Customs personnel 海关人员

animal quarantine 动物检疫 connection counter 联运柜台

arrival lobby 入境旅客休息室 security counter 安检柜台

exchange and tax payment 兑换及付税

Customs inspection counter 海关检查柜台

baggage claim area 行李认领区

telephone/telegram/fax room 电话/电报/传真间

security check station 安全检查站

stand-by ticket counter 补票处

terminal departure building 机场大厦/候机楼

international departure building 国际航班出港大厦

freight building/cargo centre 货运大厦/货运中心

boarding gate No.18 第18号登机桥

bosrding gate besides No.16 第16号以外登机桥

information counter/office 问询处

international arrival building 国际航班到达大厦

demestic connection counter 国内线联运柜台

hotel and limousine service 旅馆及机场交通服务处

limousine stand 机场交通车站

? Before take-off 起飞前/登机后

1. Morning, madam（sir）. welcome board!

早上好，女士（先生）。欢迎登机！

2. May I introduce myself, I'm ___, the chief purser of

this flight.

请允许自我介绍。我叫___，本次航班的乘主任务长。

3. Morning, sir. Welcome aboard. business class or economy?

早上好，先生。欢迎登机。坐公务还是经济舱？

4. Follow me, please. your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。

5. An aisle seat on the left side ------ here you are, sir.

是左边靠走廊座位------这是您的座位。

6. I’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.

恐怕您坐错位子了，20c正好在那边走廊的后二排。

7. Excuse me for a second, i’ll check.

请稍等一下，我查查看。

8. The plane is about to take off. please don't walk about in the cabin. 飞机马上要起飞了，请不要在客舱内走动。

9. You know the weather in HongKong is not so good. it has been delayed. 你知道香港的天气不太好，飞机延误了。

10. Air china flight ca937 leaves at 0730 in the morning.

中国国际航空公司ca937航班，上午7：30起飞。

11. Flight no. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.

ca926航班17：40离开东京直飞回北京。

12. You’re flying economy class. is that right?

您是坐经济舱，对吗？您想看这些报纸或杂志吗?

13. Would you like anything to drink first?

您想先喝点什么?

14. Here is today''s menu．What would you like to have?

这是今天的菜单，你想吃些什么?

15. Thank you for waiting sir．Here you are．Anything more?

谢谢，让您久等了。这是您的饭和咖啡，还要点什么?

16. How about the sweet?

甜食要不要?

17. May i clear up your table now?

现在可以收拾您的桌子吗?

18. Are you going to study there or just for sight seeing?

你是去学习还是只去旅游?

19. The flight has been delayed because of bad weather．

由于天气恶劣，航班已经延误。

20. We can''t take off because the airport is closed due to poor visibility.

由于低能见度，机场关闭，我们不能起飞。

21. Our plane is bumping hard．Please keep your seat belt fastened。 我们的飞机颠簸得厉害，请系好安全带。

? 客舱服务

1、欢迎您乘坐南航班机。

It’s nice to have you aborad China Southern Airlines.

2、请出示您的登机牌。

May I see your boarding pass?

3、我来为您引座。

I’ll show you your seat.

4、请随我来。

Follow me,please.

5、我帮您拿行李好吗？

May I help you with your bag?

6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。

You should take your assigned seat,for the plane must keep its balance when it takes off.

7、这是呼叫钮，如果需要我们帮忙，请按一下。

This one is the call button,if you need us for anything,please push it.

8、请将您的椅背调直。

Please put the back of your seat in an upright position.

9、让您感到舒适是我们的职责。

It’s our duty to let you feel as comfortable as possible.

10、请把您的箱子放在行李架内。

Please put your box in the overhead bin.

11、您不能把行李放在这儿，过道不能堵塞。

You may not leave the baggage here.The aisle shouldn’t be blocked.

12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。

The flight has been delayed due to some mechanical troubles.The engineers are making a careful examination of the plane.

13、由于地面有雾，本次班机将延误约两小时。

The flight will be delayed about 2 hours due to ground fog.

14、由于空中航路拥挤，我们要等待通行许可（才能起飞）。

Owing to the heavy air traffic,we’ll wait until a take-off clearance is

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